SELF-SERVICE KIOSK
Reduce Hotel Manpower with a Self-Service Check-In Kiosk
Empower guests to check-in and out their way. A self-service hotel kiosk enables a complete front desk process, reducing the front desk pressure and supporting lean operations.
Reduce Hotel Labor Costs
Automating routine processes result in significant labor cost savings. Reduced dependency on staff for basic tasks can potentially lower overtime and holiday pay expenses
Self-Service Kiosks Designed for Malaysian Hotels
Our system is tailored to ensure compliance with Malaysia’s specific hotel tax requirements and integrates seamlessly with regional payment methods
Streamline Hotel Operations
Go beyond basic check-in and check-out. Our self-service kiosk software streamlines complex operational workflows, including early check-in and late check-outÂ
How Our Hotel Self Check-In Kiosk Works?
01.
Seamless Arrival
Guests bypass front desk lines and head straight to the self-service kiosk located conveniently in the hotel lobby
02.
Automated ID Scanning
Guests securely scan their ID or passport. Our system instantly reads the document and auto-fills guest details directly into your hotel’ Property Management System (PMS)
03.
Flexible Payment Options
Provide a frictionless check-in experience. Guests can pay directly at the kiosk using credit/debit cards, e-wallets or Grab Pay
04.
Instant Room assignment
The automated system retrieves the guest’s booking data, allocates an appropriate room, and clearly displays the assigned room number on the kiosk screen.
05.
Keycard collection
The kiosk instantly encodes and dispenses a physical keycard, allowing guests to head straight to their room without any staff interaction.