E-Invoicing for Self Check-in Hotels in Malaysia
Simple E-Invoicing for Guests After Check-Out
With the new e-invoicing requirements in Malaysia, hotels need a simple way to collect guest tax details without slowing down front desk operations. Our kiosk new feature e-invoicing allows guests to submit their invoice details easily after check-out — without manual handling by hotel staff.
How it works
Guest completes check-out
Once the guest check-out at the kiosk, a QR code for e-invoicing is displayed on screen
Guest scans and submits detail
Guest scans the QR code and is directed to a secure form to submit TIN or BRN
Information sent to PMS
Once submitted, the e-invoice is automatically recorded in the hotel's PMS and accounting system
Integrated with PMS. No separate tax portal.
All e-invoice submissions are automatically recorded and managed directly in your hotel PMS.
View Guest Submissions in PMS
Once the guest submits their TIN or BRN, the information will appear in the PMS under the corresponding reservation. Front Office can review the request without needing to access invoice portal.
Track Status and Make Amendments in One Place
Even front office can assist this without the admin or finance's assistance.
- View e-invoice submission status
- Update or amend billing details if required
- Monitor pending and completed requests
Reduce Finance Workload
By centralizing e-invoicing in PMS.
- No manual data collection from email or phone
- No need to log in to multiple systems
- Faster processing and fewer errors
E-invoicing Designed for Malaysia Hotel Compliance
Regardless of consolidated or e-invoicing, it is connected from PMS to Accounting System and submitted to MyInvois Portal.
- File will split into multiple file for 5MB file size 100 folios per batch
- Structured format (JSON or XML)
Ready to Enable E-Invoicing for Your Hotel?
See how kiosk automation and e-invoicing can reduce front desk workload while keeping your operations compliant
Frequently Asked Questions
Guests can submit their e-invoice request after check-out by scanning the QR code provided at the kiosk or on the receipt. They can complete the process at their convenience without returning to the front desk.
No. The QR code is linked to guest’s stay, so there is no need to enter folio number or check-in details. Guests only need to provide their TIN, BRN and billing information.
All submissions are available directly in the PMS. The finance or operation team can review the details, track the status and make any necessary updates without logging into separate tax or invoice portal.
E-invoice details are collected digitally and linked to the reservation automatically. This eliminates manual follow-ups, reduces data entry errors and allows the finance team to manage all requests in one system.
